Terms & Conditions

Last updated: January 2026

Welcome to btk99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your use of all services, games, promotions, and features available on our website. They form a legally binding agreement between you and btk99. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

btk99 reserves the right to update, modify, or replace any part of these Terms & Conditions at its sole discretion. Continued use of the platform following the posting of changes constitutes your acceptance of those changes. We recommend revisiting this page periodically to stay informed of the latest terms applicable to your account and activities.

1️⃣Acceptance of Terms

By registering an account or using any service provided by btk99, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety. These terms apply to all users of the btk99 platform, including but not limited to registered account holders, visitors browsing the site, and participants in any promotional activity.

btk99 operates as an online gaming and sports betting platform. Our services are intended solely for entertainment purposes. We do not guarantee that gaming or betting activities will result in financial gain. Players should treat all activities as entertainment and wager only funds they can afford to lose.

2️⃣Eligibility Requirements

To create an account and use btk99 services, you must meet all of the following eligibility criteria. btk99 reserves the right to request verification documents at any time to confirm your eligibility.

• You must be at least 21 years of age. btk99 strictly enforces the 21+ age restriction in accordance with responsible gaming principles.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gaming is not prohibited.
• You must provide accurate, complete, and up-to-date personal information during registration. Any false or misleading information will result in immediate account termination.
• You must not already hold an existing btk99 account. Only one account per person, per household, and per device is permitted.

3️⃣Account Registration and Security

Each player is entitled to maintain only one active account on the btk99 platform. Duplicate accounts are strictly prohibited and will be permanently closed upon detection, with any associated funds forfeited. You are fully responsible for all activity conducted through your account, whether or not you authorized it.

• Choose a strong, unique password for your account and never share your login credentials with any other person.
• If you suspect unauthorized access to your account, notify btk99 support immediately at [email protected]. We will investigate and take appropriate action.
• btk99 will never ask for your password via email, chat, or telephone. Be vigilant against phishing attempts.
• Account verification (KYC) may be required before processing your first withdrawal. Documents typically requested include a valid national ID card or passport.

4️⃣Deposits and Withdrawals

btk99 supports fast and reliable transactions for Bangladeshi players using popular local payment methods. All deposits and withdrawals are processed in Bangladeshi Taka (BDT). We are committed to ensuring that your funds are handled securely at every step.

Accepted payment methods include bKash, Nagad, Rocket, and Upay. Minimum deposit amounts and withdrawal thresholds may apply and are clearly displayed at the time of the transaction. btk99 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own fees.

• All withdrawal requests are subject to a KYC verification check before funds are released. Ensure your account is fully verified to avoid delays.
• Withdrawals to bKash and Nagad are typically processed within 1-3 business hours during regular support hours (Bangladesh Standard Time, UTC+6).
• btk99 reserves the right to request additional verification documents if a transaction is flagged for security review. Failure to provide requested documents may result in delays or cancellation of the withdrawal.
• Deposits made via one payment method must, where possible, be withdrawn to the same method to comply with anti-money-laundering (AML) requirements.

5️⃣Bonuses and Promotions

btk99 regularly offers bonuses and promotional rewards to both new and existing players. All bonuses are subject to the specific terms and wagering requirements stated at the time the bonus is claimed. General bonus terms apply in the absence of more specific promotion-level terms.

btk99 reserves the right to modify, suspend, or terminate any promotional offer at any time and without prior notice. Bonuses are non-transferable and cannot be exchanged for cash directly without meeting the applicable wagering requirement.

• Welcome bonuses are available to newly registered players only. One welcome bonus per person, per household, and per IP address.
• Wagering requirements must be met within the time period specified for each bonus. Failure to meet requirements within the stated period will result in forfeiture of the bonus and associated winnings.
• Free spins granted as part of a promotion are valid for specified game titles only and expire within 24 hours of being credited unless otherwise stated.
• btk99 may refuse, revoke, or reclaim any bonus at its discretion if fraudulent activity, abuse of promotional terms, or breach of these Terms & Conditions is detected.

6️⃣Responsible Gaming

btk99 is deeply committed to promoting responsible gaming practices among all players. We understand that gambling can become problematic for some individuals, and we offer a range of tools to help players manage their activity effectively. If you feel that your gaming habits are causing harm to yourself or your finances, please contact our support team immediately.

Players may set deposit limits, session time limits, or request a cooling-off period or self-exclusion via the account settings or by contacting support. btk99 will honor all self-exclusion requests promptly. This platform is strictly for players aged 21 and above. We encourage all players to gamble responsibly and within their financial means.

7️⃣Prohibited Activities

The following activities are strictly prohibited on the btk99 platform. Violation of any of these rules may result in immediate account suspension, permanent account closure, and forfeiture of all funds held in the account. btk99 cooperates fully with relevant authorities in cases involving illegal activity.

• Using the platform if you are under 21 years of age or allowing a minor to use your account under any circumstances.
• Attempting to exploit software bugs, glitches, or technical errors to gain an unfair advantage in any game or transaction.
• Using bots, automated scripts, artificial intelligence tools, or any software that interacts with the platform without human control.
• Engaging in money laundering, fraudulent chargebacks, or any financial manipulation using the platform's deposit and withdrawal systems.
• Colluding with other players to manipulate the outcome of any game, tournament, or promotional event offered on the btk99 platform.

8️⃣Intellectual Property

All content on the btk99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall design — is the exclusive property of btk99 or its licensed content providers. You may not reproduce, distribute, modify, or create derivative works from any btk99 content without express written permission. Unauthorized use of btk99 intellectual property is a violation of applicable copyright law and these Terms & Conditions.

9️⃣Limitation of Liability

To the fullest extent permitted by applicable law, btk99 and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, without limitation, losses resulting from errors, interruptions, defects, delays, or failuresin the platform's operation, unauthorized access to your data, or any financial losses incurred through gaming or betting activities.

btk99 makes no warranties, express or implied, regarding the uninterrupted availability of the platform, the accuracy of odds or game outcomes, or the suitability of any content for your particular purposes. Your use of the platform is entirely at your own risk.

🔟Amendments to These Terms

btk99 reserves the right to amend these Terms & Conditions at any time. When material changes are made, we will endeavor to notify registered players via the registered email address or through a notice posted prominently on the platform. It is your responsibility to review these terms regularly. Your continued use of the platform after any amendments take effect constitutes your binding acceptance of the revised terms.

⚖️Governing Law and Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with the use of the btk99 platform shall first be attempted to be resolved through good-faith negotiation between the parties. If a resolution cannot be reached informally within 30 days, either party may escalate the matter through available legal channels. btk99 is committed to fair and transparent dispute handling for all players across Dhaka, Chittagong, Sylhet, Khulna, and throughout Bangladesh.

📧Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our support team is available to assist you. We aim to respond to all enquiries within 24 hours during regular business hours (Bangladesh Standard Time, UTC+6).

Email us at: [email protected]